Privacy Policy

Last Updated: February 2, 2026

1. Information We Collect

We collect the following information when you use ArbAlert:

  • Account Information: Email address, payment information (processed by Stripe)
  • Communication IDs: Telegram user ID or Discord user ID for alert delivery
  • Usage Data: Alert preferences, interaction with alerts, subscription status
  • Technical Data: IP address, browser type, device information (for website visits)

2. How We Use Your Information

We use your information to:

  • Deliver arbitrage alerts to your preferred platform (Telegram, Discord, etc.)
  • Process payments and manage your subscription
  • Send service-related communications (account updates, important notices)
  • Improve and optimize the Service
  • Comply with legal obligations

3. Information Sharing

We do NOT sell your personal information. We may share information with:

  • Payment Processors: Stripe processes payments; see their privacy policy
  • Communication Platforms: Telegram/Discord receive messages we send you
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, contact us at hello@arbalert.ai

7. Cookies

Our website may use cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.

8. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

10. Contact Us

For questions about this Privacy Policy, contact us at: hello@arbalert.ai

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